Sometimes when a student registers late in the semester, something can go awry with associating the points from previous session files with the student. You can try the following steps to add secondary devices.
- Open TurningPoint Cloud.
- Click the Manage tab.
- Click on your Participant List.
- Click on Results Manager.
- Click on the column header for that session.
- Click on Merge Secondary Devices.
If that doesn't work then you can attempt to move the session files to auto and back to the participant list.
